Shipping policy

Last updated: 10 February 2026

Thank you for shopping with NCJ Impex. We aim to provide a smooth and reliable delivery experience for all our customers across India.

Shipping Coverage

We currently ship across India.

At the moment, we do not offer international shipping.

All orders are processed within 1–2 business days (excluding Sundays and public holidays).

Once your order is shipped, you will receive a confirmation message/email with tracking details.

Delivery timelines may vary based on your location:

These timelines are estimates and may be affected by courier delays, weather conditions, or unforeseen circumstances.

Any applicable shipping charges will be displayed at checkout before payment.

All home textile products are carefully packed to ensure they reach you in perfect condition.

Once shipped, you will receive a tracking link via email/SMS.

You can also track your order by visiting the My Orders section on our website.

If:

Please contact us within 48 hours of delivery at:

Email: contact@ncjimpex.com

Phone/WhatsApp: +91-8130831333

We will investigate and resolve the issue as quickly as possible.

Please ensure your shipping address and contact details are correct.

If an order is returned to us due to incorrect address or failed delivery attempts, reshipping charges may apply.

Certain pin codes may not be serviceable by our courier partners. If your location is not serviceable, we will inform you and initiate a refund.

We reserve the right to modify this Shipping Policy at any time. Any changes will be updated on this page.